Company name: LEZART
Head office: HOTEL DES ARTS, 1 B RUE CANTEGRIL 31000 TOULOUSE
RCS: Toulouse B 519 695 639
Company form: Limited liability company
The Site is hosted on the servers of OVH
SAS with capital of €500K
Head office: 2 rue Kellermann - 59100 Roubaix - France
RCS Roubaix in Tourcoing 424 761 419 00011
Telephone number: 08 203 203 63 - 0.118 €/min
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Intellectual property rights
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Availability of services
< br>The Publisher has an obligation of means in terms of service accessibility and puts in place the necessary structures to make the Site accessible 7 days a week and 24 hours a day. However, the Publisher may suspend the access without notice, in particular for reasons of maintenance and upgrades. The Publisher is in no way responsible for any damage that may result for the User or any third party. The Publisher may at any time delete all or part of its Services or modify their content, particularly for technical reasons, without notice. The Publisher reserves the right to refuse, unilaterally and without prior notification, to any User access to all or part of the Site. Such a decision could in particular be taken in the event of non-compliance with the terms of this text by a User.
This text is subject to French law. The Publisher reserves the right to amend the terms, conditions and notices at any time.
Tourism mediation is a free and independent service offered to assist customers in possible disputes following a stay with us.
This mediation is free for customers. You just need to respect the following criteria:
- Have opened a detailed complaint with the hotel management (via a means of written communication) and have kept a record of these exchanges
- Not having received a satisfactory response within 45 days.
After contacting the hotel management and in the absence of a satisfactory response within 45 days, the customer can contact the Travel Tourism Mediator, whose contact details and referral procedures are available on his website: https:// www.mtv.travel/
The tourism mediator will have 90 days to deliver his opinion.
The Hôtel des Arts systematically undertakes to follow this opinion once the file has been examined by the Mediator with both parties.
Tourism mediation is available from this link or by going directly to https://www.mtv.travel/ or to the following address: Tourism and travel mediation, BP 80 303 75 823 Paris Cedex